How Enlighten Designs achieved company-wide AI adoption with Team-GPT
Enlighten Designs, established in 1998 in Hamilton, New Zealand, is a recognized leader in software development, systems integration, and website design. As New Zealand's premier SharePoint provider, they have won numerous awards, including the 2013 Microsoft APAC Partner of the Year Award for Collaboration & Content.
Problem
Struggle to provide cost-effective, secure, and easily manageable access to the latest AI models for the entire organization.
Solution
Implemented Team-GPT for centralized administration, organization-wide AI usage reporting, and multi-model access
Result
Challenge
Enlighten Designs struggled to provide cost-effective, secure, and easily manageable access to the latest Large Language Models (LLMs) for the entire organization. While their development team was already leveraging GitHub Copilot, and some staff members had individual subscriptions to platforms like ChatGPT Plus and Anthropic Claude, this approach proved unsustainable for company-wide implementation.
The company needed a solution that would:
1. Ensure information security
2. Offer access to multiple AI models
3. Facilitate easy onboarding for staff at various stages of the AI adoption
Solution
Use cases ED is solving with Team-GPT:
Enlighten Designs' cloud engineers created a Custom Instruction in Team-GPT specifically for handling Azure error messages. When they paste in any error message, Team-GPT translates the complex technical language into clear, step-by-step instructions. This has cut down the time engineers spend figuring out and fixing deployment problems.
To convert initial requirements into development needs, Enlighten Designs created a specialized prompt that generates clear acceptance criteria. This prompt helps test analysts, developers, and other team members understand exactly what needs to be built for each piece of software functionality.
Enlighten Designs' marketing team saved a "Social Media Post Engager" prompt in Team-GPT to help craft their LinkedIn content. This ensures their posts remain professional while maximizing audience engagement through proven platform-specific strategies.
"We wanted a solution that would keep information safe, allow us to share tools with the whole team as they began their AI journey, and have a pricing model that scaled with user growth. Team-GPT's organized folder structure and access to multiple AI models provides more value than other options we evaluated."
Case Study Development:
Enlighten Designs' marketing team uses a Custom Instruction in Team-GPT to create consistent customer success stories. This instruction prompts for specific information each time, ensuring comprehensive coverage of key points and maintaining a uniform structure across all client narratives.
Enlighten Designs leverages Team-GPT to create their web content. By incorporating the company's brand guidelines, target audience profiles, and strategic messaging into custom instructions, Team-GPT helps produce cohesive content that resonates with their digital audience.
Team-GPT's Usage reports enable Enlighten Designs to understand how different groups use AI across the organization. This visibility helps them identify where AI adds the most value and allows them to optimize usage across different roles and departments.
Results
- Centralized AI Access: Instead of managing multiple individual subscriptions, the company now has a single platform for all AI tools
- Rapid AI Adoption: The centralized platform and user-friendly interface encouraged wider adoption of AI tools across the company
- Time Optimization: Departments automated routine tasks through Team-GPT, allowing teams to focus on higher-value work
- Knowledge Sharing: Teams across departments share effective prompts and custom instructions, spreading best practices throughout the organization
- Flexible Implementation: The platform's adaptability allowed teams to create custom solutions for specific needs, from technical troubleshooting to marketing content creation
"Scaling AI usage across your organization with multiple models doesn't need to be an expensive nightmare. The interface and reporting tools make fostering adoption far easier than many other SaaS products."
“Team-GPT ticked all the boxes we needed regarding central administration and custom prompts, and provided amazing organization-wide reporting. This allowed us to target different groups within the business to increase their LLM usage.”
IT Manager, Enlighten Designs