Frequently Asked Questions

Our plans scale with your team size and needs. Business is perfect for small marketing teams or agencies beginning their AI journey. Growth adds advanced features and more models - ideal for agencies and growing teams. Enterprise includes admin controls, advanced security, SSO, and dedicated support for large organizations. All plans include access to multiple AI models and core marketing features.

Our free plan gives you access to Team-GPT's core features including collaborative AI chat, basic prompt building, and limited monthly usage across of one model. Perfect for trying our platform and small teams getting started. Free includes 10 messages user/day. Upgrade anytime to unlock features and functionality.

Yes! Both Growth and Enterprise plans include tailored onboarding to ensure your team gets up and running smoothly. The Enterprise plan comes with premium Key Account Management, deployment support, custom trainings, and more dedicated resources.

No, neither the Business, Growth, nor Enterprise plan includes training on data. Your data is not used for model training, ensuring your privacy and confidentiality.

No long-term contracts required. Choose monthly billing for maximum flexibility or save with annual subscriptions.

Scale seamlessly as your business evolves. Add or remove team members instantly, upgrade or downgrade plans without losing any data, and access enterprise features when you're ready. Whether you're scaling from 3 to 30 team members, your content, workflows, and custom AI assistants move with you across all plan levels. No migration headaches or setup required.

Team-GPT employs enterprise-grade security measures including:

• End-to-end encryption for all data
• Advanced encryption standards (AES-256)
• Ability to deploy on your own infrastructure
• Detailed audit logs
• Granular access controls
• Automated policy enforcement

Team-GPT is compliant with:

• SOC 2 Type II
• ISO 27001
• HIPAA
• GDPR

Our platform undergoes regular security audits and maintains strict compliance with industry standards.

Yes, Team-GPT offers on-premise deployment and private cloud options. You can deploy on your own servers or any cloud provider like AWS, Azure, or GCP.

Team-GPT uses a permission system that gives you granular control over who can access what information:

• Project-level access: Control which team members can access specific Projects and their associated content
• Role-based permissions: Administrators can assign different roles (admin, member) with varying levels of access
• Workspace-wide settings: Administrators can configure default settings that apply across the entire workspace

This permission structure ensures sensitive information remains secure while facilitating collaboration where appropriate. Enterprise customers have access to additional permission controls for enhanced security.

Team-GPT supports the latest leading AI models such as ChatGPT, Claude, Perplexity, Google Gemini, and more. Our model-agnostic setup lets you pick the best AI for each task. It gives your team flexibility, keeps costs predictable, and ensures you always have the right tool for the job.

Yes. You can easily switch between AI models for a single project or document, giving you flexibility to leverage different strengths—like one model for content generation and another for summarization or translation.

Absolutely. Team-GPT allows integration of custom LLMs on the Enteprise plans, so organizations can use proprietary or specialized AI models alongside the built-in options, ensuring the workflow matches your exact business needs.

Yes — the Growth plan supports bringing your own API keys, allowing you to maintain control over usage, billing, and security while still leveraging Team-GPT's platform.

Collaborative AI Projects are assistants where teams—along with the AI—work in sync. You can create Projects to organize AI chats and Pages by team, client, use case, or initiative. These assistants are enriched with context through files, links, and guidelines, so the AI "understands" your work as if it's part of your team.

Once you load core assets like product specs, brand books, or legal guidelines into a Project, Team-GPT automatically applies that context across all related chats. This means no repetitive setup is needed: the AI consistently responds with relevant insights, in line with your team's objectives.

Team-GPT provides detailed analytics and reporting features that allow administrators to monitor usage patterns, track adoption rates, and identify areas for improvement. These insights help you measure ROI and optimize your AI implementation strategy.

Team-GPT scales with your team. Add new members, create department-specific workspaces, and adjust permissions as needed. No complicated migration or setup — just invite people and they're ready to collaborate.

Teams typically save ~12.5 hours per person per week on content creation, editing, and formatting. That's time freed up for strategy, campaign planning, and higher-impact work that moves the business forward.

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You decide who sees what. Project-level access control lets you invite the right team members, ensuring everyone contributes where needed. Color-coded folders, filters by date or participant, and chat-to-task conversion keep your workspace organized and secure.

Yes, with the Enterprise plan. Organizations on this plan can create unlimited workspaces for different departments or teams within the organization. Each workspace can have its own set of Projects, knowledge bases, and customized settings while maintaining centralized administration and billing. This allows departments to tailor their AI environment to their specific needs while ensuring consistent security and governance.

Yes. Click the model selector in your chat input field to switch AI models mid-conversation. This lets you use the best model for each specific task within the same chat thread.

Absolutely. Describe what kind of image you need in any chat, and the AI creates professional visuals directly in your conversation thread. As of August 2025 we are using ChatGPT's image generator to provide you the best visuals possible.

Shared chats allow all workspace members to participate in the same AI conversation. Everyone can see messages, contribute to discussions, and learn from each other's interactions with the AI.

You can store documents, images, instructions, web pages, and files from connected tools like Notion, Google Drive, OneDrive, and SharePoint. Everything you upload gets organized automatically.

No, your Context Library is completely private. Only you can see and access the files, instructions, and resources you've uploaded. Your team members can't view or use anything from your personal library.