How ITpoint Systems increased productivity by 25% using Team-GPT
ITpoint Systems AG is a leading provider of IT services and solutions in Switzerland. With 110 employees, the company offers a wide range of services including managed IT services, cloud services, consulting and IT security. With a deep understanding of its customers' needs and strong partnerships with leading technology providers, ITpoint Systems AG ensures that its customers always receive the best and most innovative solutions.
Problem
Solution
Result
Challenge
ITpoint Systems faced significant challenges in leveraging GPT capabilities across their organization despite their IT expertise. They recognized AI's potential to transform workflows but lacked a comprehensive solution. The company needed a platform that could provide Enterprise API access to various LLMs like OpenAI, ensure data security and integration with existing systems, and enable collaboration both within and across departments, while allowing for customization and internal control of configurations.
Solution
4. Training: Held sessions to familiarize teams with key functionalities
“Team-GPT has become a valuable productivity enhancer that integrates seamlessly with various workflows. It’s user-friendly, adaptable, and significantly reduces the time spent on mundane tasks and it offers the flexibility to utilize Enterprise LLMs via API. Furthermore, the team behind Team-GPT is outstanding, providing excellent support and innovation, making it an ideal AI solution for organizations looking to streamline operations and empower employees to focus on critical tasks”.
Results
- Increased Productivity: 25% overall increase, particularly in document creation, internal development, and solution research
- Time Savings: 25% reduction in document processing time through automation
- Quality Improvement: Tangible improvements in output quality across teams
- Employee Satisfaction: Increased due to the reduction of repetitive tasks
- Focus on High-Value Activities:Employees able to concentrate on more critical tasks
"A key factor in our decision was its ability to facilitate seamless collaboration, both within teams and across different departments. Its intuitive interface simplifies teamwork, enabling efficient communication and cooperation”.
CEO, ITpoint Systems AG