Looking for an AI platform for your professional or organizational needs and you are trying to decide between Claude vs. ChatGPT?
Both generative AI tools have unique strengths and use cases, which I’ll explain in detail in this article to help you make an informed decision.
In this comprehensive guide, I’ll review both Claude’s and ChatGPT’s key features, pricing models, and verified user reviews.
However, I see more and more companies preferring a more team-oriented and customizable AI platform, which is why I’ll introduce a third option: Team-GPT (our AI software).
Let’s start by diving into each platform’s features.
Table of contents
Claude vs. ChatGPT vs. Team-GPT – Features
In this section, we’ll review the key features of each AI platform and go over their use cases, and weaknesses.
Team-GPT Features
Team-GPT offers an enterprise collaboration AI platform that lets you chat with any AI model (including ChatGPT and Claude), organize prompts, and the ability to add your custom AI model.
Our tool lets you use and customize AI models like ChatGPT, Gemini, Claude, DALL-E 3, and Perplexity to collaborate with your team in a secure environment.
Let’s go over the features that our users love most about Team-GPT: ⤵️
Feature #1: Customize a Better Version of ChatGPT
Your team can use ChatGPT on Team-GPT’s platform and customize it to your needs.
After that, you can use your own version of ChatGPT or Claude for tasks, such as:
- Drafting SEO-optimized content briefs and generating article content.
- Writing social media posts and email campaigns in your brand’s tone.
- Editing and finalizing articles with Pages and Edit with AI.
- Generating ad copy for advertising campaigns.
You can speed up your writing with our pre-made prompts, use cases, and editable AI Pages.
Here’s why teams love our platform:
- A shared workspace where your team can collaborate in chats and documents in real-time from a single platform.
- Smart AI-powered editing to improve your writing, fix your grammar, and refine your text.
- Organized and shared content, ensuring quick access to chats and pages for all your team members.
- Managing your content by turning any chat into a document or starting a new conversation from a Page.
You can create custom instructions for ChatGPT and other writing tools so that the AI models know how to generate content and what tone to use.
It is possible to add instructions for brand voice, language, and writing style to scale your content generation without heavily editing it.
Feature #2: Generate Images With DALL-E 3
Your team can integrate DALL-E 3 in Team-GPT to generate on-brand image visuals.
Similar to the way our integrations with ChatGPT and other AI tools work, you can connect DALL-E 3’s API.
Your team can generate images by inputting your image descriptions and then selecting the quality and size you need.
💡 We’ve also got an interesting added feature to our platform.
If you double-click on the ‘’Prompt’’, our platform will generate an enhanced prompt where the model adds more context to the initial prompt before generating the image.
You can also re-generate the image if you are not satisfied with the outcome.
Feature #3: Usage Analytics
With Team-GPT, team managers can access usage reports showing the total number of messages, user engagement, chats, and active users.
This lets you track your investment and use of AI across your organization.
You can improve the AI adoption in your company by:
- Understanding your team’s patterns and ensuring a smooth transition to AI-powered workflows.
- Accessing insightful graphs that showcase your team’s Active Users, Chat Efficiency, Token Usage, and more.
- Improving conversations’ quality by evaluating the effectiveness of chat sessions across your company’s workspace.
- Identifying team members who require training and need to learn how to prompt the AI models better.
Feature #4: Enterprise-Grade Security
We built Team-GPT with enterprise-grade security, privacy, and compliance in mind.
It is possible to create your version of Team-GPT but deploy it on your hosting infrastructure.
You can hold all your data, whether on-premise or in a private cloud while using all your preferred AI models.
The software is deployed on your servers and lets you effortlessly onboard marketing employees into the platform.
With Team-GPT Enterprise, your enterprise can:
- Retain control and flexibility over your data.
- Apply security filters and have control of the platform with admin rights and report access.
- Prioritize privacy and protection, as Team-GPT is committed to all GDPR compliance standards and holds SOC II and ISO 27001 certifications.
Team-GPT is the right choice if you:
✅ Operate in a team environment and are looking to adopt AI in your organization.
✅ Are looking to bring your custom AI model to the platform.
✅ Want to host the AI solution on your premises to retain control and flexibility of your data.
✅ Want to train a customized version of ChatGPT or another AI model like Claude for your organization.
Team-GPT isn’t the best option if you:
❌ Operate alone or operate in an organization of less than 10 people (pricing starts from 10 users).
❌ Are looking for a free AI platform to use like ChatGPT or Claude. Team-GPT has no free plan.
Claude Features
Claude is a product of Anthropic that lets you use its 3 core AI models to generate content, code, and analyze images.
The generative AI platform has gained popularity with its advanced self-editing capabilities and fact-checking.
The Haiku, Sonnet & Opus AI Models
Claude offers 3 AI models built for different purposes and use cases:
- Haiku Model: Good for quickly executing lightweight actions (e.g., asking a question) with a quick response speed.
- Sonnet: Has higher performance and accuracy of responses while also maintaining quick speed to respond (e.g., long-form content generation).
- Opus: Ideal for complex analysis, longer tasks with many steps (such as detailed editing and complex articles), and coding tasks.
Claude’s Opus possesses advanced reasoning, and it’s the platform’s most advanced AI model.
Opus can perform complex cognitive tasks that go beyond basic pattern recognition and text generation.
💡 You can set up Claude’s AI models inside Team-GPT.
Vision Analysis
Claude lets you transcribe and analyze static images with its advanced computer vision system that lets you perceive and analyze images uploaded to a conversation.
The platform lets you analyze almost any image, such as handwritten notes, photographs, graphs, and infographics.
The way it works is that the platform processes the visual data and identifies objections, text, colors, spatial relationships, and contextual details with precision.
You can use Vision to:
- Describe images.
- Answer questions about the images.
- Extract text.
- Recognize specific elements.
- Provide insights about the information.
The tool has its limitations, such as occasionally hallucinating when interpreting low-quality or rotated images, or analysing medical images, such as CTs and MRIs.
💡 You can also use Claude’s Vision in Team-GPT! You can add and analyze images in your conversations with Team-GPT with the latest advancements from GPT-4 with Vision by Open AI and Claude 3.
Code Generation
Claude can help you with coding tasks, such as:
- Turning images into structured JSON data for your e-commerce website.
- Debugging complex code bases.
- Offering architectural suggestions.
- Creating websites in HTML and CSS.
- Providing recommendations and coding advice.
Your development team can use Claude as a coding assistant across multiple dimensions of the product development cycle.
I asked the platform to generate an example e-commerce sales data analysis script and here’s what I received:
The platform not only generated the code on the right side of the screen but also provided an in-depth explanation of how it approached it.
Claude is the right choice if you:
✅ Operate alone and are looking for a free AI platform to use, similar to ChatGPT.
✅ Are looking for different AI models that can accommodate simpler and more complex tasks.
✅ Are looking for a platform with advanced coding capabilities to act as your coding assistant.
✅ Are looking for a reliable generative AI model to analyze images and text.
Claude isn’t the best option if you:
❌ Are looking for an AI platform to customize.
❌ Want to retain complete control and flexibility over your data.
💡 You can bring Claude and its different models into Team-GPT and use the software alongside your team.
ChatGPT Features
ChatGPT is a similar generative AI platform to Claude with its advanced AI model that lets you prompt and generate content, code, and images.
Generative AI Platform
ChatGPT lets you use its advanced generative AI platform for business tasks, such as:
- Generate articles and social media content.
- Creating images from prompts.
- Analyzing large data sets.
- Summarizing text and brainstorming information.
- Analyze images and help you write better.
- Generate code and help you understand complex programming concepts.
You will then get access to a prompt history where you can see previous prompts.
GPTs
ChatGPT lets you gain access to its GPTs, where you can discover a wide variety of use cases and versions of the platform.
These GPTs are built for a range of tasks, such as:
- Writing GPTs to enhance your writing with purpose-built AI models for creating, editing and refining content.
- Productivity GPTs to design images, create videos, build presentations, and generate PDF files.
- Research and analysis GPTs to summarize videos, conduct deep research on complex topics, and find data points.
And more.
You Can Create Your Own GPT
Similar to Team-GPT, ChatGPT lets you build your custom GPT and share it with your team or the world.
The software lets you create a custom AI model that combines custom instructions, extra knowledge, and any combination of skills.
For example, you can create a custom GPT to perform specific tasks for your job or to generate on-brand images.
ChatGPT is the right choice if you:
✅ Operate alone and are looking for a free AI platform to use, similar to Claude.
✅ Are looking to customize a custom AI model for your professional or organizational needs.
✅ Are looking to adopt AI alongside your organization with ChatGPT Enterprise.
✅ Want to use a variety of other GPTs for different purposes.
ChatGPT isn’t the best option if you:
❌ Want to deploy the AI model on your own data infrastructure.
❌ Want to use different AI models with your organization
💡 You can bring ChatGPT and its advanced models into Team-GPT with OpenAI’s API and adopt AI alongside your team.
Claude vs. ChatGPT vs. Team-GPT – Team Collaboration Capabilities
Now that we have gone over the 3 AI solutions’ core features, I’ll dive deeper into the platforms’ team collaboration capabilities for enterprises.
Team-GPT’s Collaboration Capabilities
Team-GPT lets you boost your team’s collaboration with real-time generative AI and collaboration features.
Our enterprise AI software gives your team an interactive workspace in which you can collaborate in chats, prompts, and threads.
Your team can master AI with our shared learning path feature, allowing you to share insights and support each other.
💡 Within the team chats, you can organize your marketing information in folders and sub-folders to find the information you need at any time.
Team managers appreciate being able to see the interactions that their teams are having with the AI and be able to join them.
You can send messages to your members, leave comments, attach files, and continue the conversation with AI tools.
And all of that is available with all major AI models. Your team does not have to be limited to only one model.
For example, you can use all of Claude’s models, including Haiku, Opus, and Sonnet, as well as the latest ChatGPT models, such as GPT 4 Turbo and GPT-4o.
Claude’s Collaboration Capabilities
Claude, similar to Team-GPT offers team collaboration capabilities that help you work alongside your team on prompts.
The platform’s enterprise plan lets you:
- Scale internal expertise by using company knowledge across projects and teams.
- Share your work with your colleagues.
- Protect sensitive data, as the platform does not train its models on Claude for Work data.
- Claude Projects, which lets you upload relevant documents, text, code, and files to a dedicated internal knowledge base.
The platform is also good at generating reports and code, so various departments of your organization can use it.
For example, your team can insert documents, and the platform can analyze data sets and forecast based on the provided information.
You can then share your best chats and Projects with your team to collaborate on ideas, and prompt the platform together.
💡 However, in comparison to Team-GPT, Claude does not offer:
❌ A library of custom prompts.
❌ Advanced usage reports to track employee activity.
❌ The ability to deploy the solution on your hosting infrastructure.
ChatGPT’s Collaboration Capabilities
ChatGPT offers collaboration features for organizations looking to adopt AI across their organization with its Team and Enterprise plans.
Your team can access ChatGPT-4 with a 32K context window and get access to AI platforms like DALL-E 3, Vision, Browsing and Advanced Data Analysis with higher message caps.
The tool offers a secure workspace for your organization that has no training on your business data or conversations.
You can create and share custom GPTs with your team and build a custom version of the platform for business purposes.
Additionally, the platform lets you get access to an admin console for workspace and team management, as well as early access to new features and improvements.
Inside ChatGPT Enterprise, you will also get access to a comprehensive analytics dashboard, group permissions, and access to the tool’s compliance API.
💡 However, when ChatGPT is compared to Team-GPT’s collaboration features, the enterprise tool does not offer:
❌ Shared chats inside the workspace.
❌ A library of custom prompts.
❌ Folders and organizational structures.
❌ Unlimited access to GPT-4 and GPT-4 Turbo, unlike Team-GPT.
Winner: Team-GPT’s collaboration capabilities stand out from Claude and ChatGPT with our platform’s shared chats inside the workspace, custom prompt library, and the ability to host the solution on your premises.
Additionally, our collaborative AI workspace lets you onboard and educate new employees with Team-GPT’s AI training resources.
Pricing – Claude vs. ChatGPT vs. Team-GPT
Now that we’re familiar with the tools’ capabilities and collaboration features, it’s time to figure out which pricing model works for you.
Team-GPT Pricing
Team-GPT bases its pricing on seats per month, and there is no free plan.
Our software has two pricing plans:
Business: $20/month/user for a minimum of 10 users, which is ideal for SMEs, and includes:
- Collaborative workspace.
- Personalized AI Toolkit with Prompt Library, Custom Instructions, and AI editor
- Multiple AI models in one secure platform.
- Advanced usage reports, and more.
💡 You can get 10% off on the Business plan if you sign up for an annual subscription.
Enterprise: Custom pricing, starting at 150 users, which is ideal for enterprise companies looking to adopt AI, and includes:
- Deployment on private cloud or on-premises.
- Unlimited workspaces.
- Enterprise-level security measures.
- The ability to bring your custom AI model.
Claude Pricing
Claude has a free version of its platform, which gives you access to Claude 3.5 Sonnet and allows you to be prompted about images and documents.
To access the tool’s advanced features, you’ll have to be on one of their three paid plans:
- Pro Plan: $20/month/user, which gives you priority access to Claude 3 Opus and Haiku, as well as early access to new features.
- Team Plan: $25/month for five users when paid annually, which gives you access to more usage than the Pro Plan with early access to collaboration features.
- Enterprise Plan: Custom pricing for a custom team size, which gives you access to data source integrations, expanded content window, and more usage than the Team plan.
💡If you want to use Claude inside Team-GPT, then you’d need to use Anthropic’s API for the different models:
To do that, you’ll need to generate a new API key from Anthropic’s dashboard and then click on the ‘Get API keys’ button and select ‘Create key’.
Using your workspace name and the date to label your key is a helpful practice.
Copy the new key and then access the drop-down menu under ‘Chat Authentication’ in Team-GPT and then choose Anthropic as the desired AI model.
There you want to paste the API key you copied earlier into the appropriate field and save.
Here are video steps on how to do that:
ChatGPT Pricing
Similar to Claude, ChatGPT has a free plan for its tool that lets you get access to its generative AI capabilities.
The freemium version lets you use the tool’s custom GPTs and limited access to data analysis, file uploads, vision, web browsing, and image generation.
If you’re looking for a more advanced AI model, then you’ll be looking at ChatGPT Plus, which costs $20/month and adds:
- Access to OpenAI o1-preview and OpenAI o1-mini.
- Access to GPT-4, GPT-4o, and GPT-4o mini.
- Up to 5x more messages for GPT-4o compared to the free plan.
- Access to DALL-E for image generation, and advanced voice mode.
- The ability to create and publish custom GPTs.
If you’re planning on using ChatGPT alongside your team, you’d have to be on the tool’s Team or Enterprise plans.
- Team: Starts from $25/month/seat when billed annually, which gives you access to unlimited access to GPT-4o mini and a higher message limit on the other AI models.
- Enterprise: A high-speed access to ChatGPT’s AI models, an expanded context window for longer inputs, enterprise-grade security, and admin controls.
➡️ We dived deeper into ChatGPT’s pricing model to help you figure out if the platform’s pricing has a good money-for-value.
Winner: ChatGPT wins out on the pricing aspect, as the platform offers a plan for everyone.
There is a free plan for casual AI users, a Plus plan for professionals, and 2 team plans for enterprises looking to adopt AI.
What Are Users Saying About Claude, ChatGPT, and Team-GPT?
Lastly, we need to look at the 3 tools’ customer reviews to see what other people think about the platforms.
I’ll review each tool’s G2 reviews and see what the common takes are in terms of what is good and what isn’t up to standard about each AI platform.
TL;DR
- Team-GPT’s users appreciate its collaborative capabilities, such as being able to collaborate in chats together with their team members.
- Claude’s users are satisfied with the tool’s level of output, which has been described as humane, but do not like the fact that they cannot generate images or videos.
- ChatGPT’s users like the tools’ trainability and comprehensive range of use cases – from coding to content generation.
Team-GPT Reviews
G2 rating: 4.9/5
What users love:
- Efficient collaborative AI workspace with intuitive design.
- The ability to share chats with colleagues and work on a piece of content together.
- Good for daily tasks, such as writing emails, generating blog articles, and brainstorming ideas.
Team-GPT.com has transformed the way our team manages and collaborates on AI content. The platform’s intuitive design allows us to easily categorize conversations and team prompts into folders and subfolders, significantly enhancing our ability to share knowledge and streamline communication. The ability to add comments on threads further facilitates seamless collaboration. – G2 Review.
The most helpful part is being able to share your chats with colleagues and working on a piece of copy/content together. The prompt library is also great and saves tons of time. – G2 Review.
Common complaints:
- There are occasions where the AI might misunderstand or misinterpret user inputs.
- There might be a slight learning curve in the beginning.
- Might be some time behind ChatGPT in terms of AI features.
‘’Slight Learning Curve: It is worth noting that there might be a slight learning curve associated with adopting the ChatGPT technology itself.’’ – G2 Review.
Claude Reviews
G2 rating: 4.7/5
What users love:
- The generative AI output flows more naturally, with the responses feeling humane.
- The platform’s AI models are quite intelligent and there is limited hallucination.
- Tends to be good at remembering previous conversations in comparison to ChatGPT.
‘’What’s most useful about Claude is the AI’s ability to flow more naturally. I like that responses feel more like human-to-human conversation. Another thing I like about Claude is that its responses are contextual and engaging. I also like it tries to give accurate responses and acknowledges its limitations when it doesn’t know something.’’ – G2 Review.
‘’I must commend the team at Anthropic for coming up with a very good product that seems to have solved some of the issues I face with other generative AI tools. Claude seems to be very intelligent and gives responses that are natural and intuitive. The responses sound like what you would expect from a person. It doesn’t seem to hallucinate like ChatGPT does’’. – G2 Review.
Common complaints:
- The platform does not have as much training data as ChatGPT so it might not have the same capabilities.
- Lack of other API tools built in, such as image creation or video editing.
- Not as good as other AI tools when summarizing links.
‘’I wish it had other API tools built in, like image creation, or video editing for a full-blown marketing suite.’’ – G2 Review.
ChatGPT Reviews
G2 rating: 4.7/5
What users love:
- The platform is good at understanding context and making use of previous prompts.
- Ideal for a variety of business tasks, such as coding and writing.
- The platform can be trained to write and respond like a human.
ChatGPT unlike other search engines has memory and also understands context making use of the previous prompts which makes it a powerful question-answering system. The upgraded versions also allow you to attach images and videos in addition to just text prompts which is very helpful. A good coding companion. Makes everyday tasks faster and easier. – G2 Review.
Whenever I’m facing writer’s block or seem to be short in time to complete multiple tasks, it comes in great help to give me ideas and or help me organize tasks, and even finish emails. – G2 Review.
Common complaints:
- Both the free and paid plans have limited capabilities and restrictions when it comes to data analysis and image generation.
- The data you receive can be outdated, so it’s worth double-checking the information.
- Asking for highly technical information can result in wrong responses.
‘’The free version has limited capabilities, and even the Plus version has some restrictions, particularly in image generation and data analysis. When working with complex data, the responses occasionally lack accuracy, which can be frustrating.’’ – G2 Review.
Final Verdict: Claude, ChatGPT, or Team-GPT?
Each one of these AI platforms has different strengths and was built for different purposes.
That makes your choice dependent on what you’re looking for in an AI platform and the size of your organization.
Choose Team-GPT if you:
- Are looking to use and customize AI models like ChatGPT, Gemini, and Perplexity to collaborate with your team in a secure environment.
- Are looking to bring your own custom AI model to the platform and deploy it to your hosting infrastructure.
- Want to have unlimited use of all major AI models like ChatGPT and Claude.
Choose Claude if you:
- Are looking for a free AI platform to use for professional or non-professional needs, similar to ChatGPT, Gemini and Perplexity.
- Want to use different AI models for various use cases that users describe as best-in-market in terms of response quality.
- Need a generative AI tool with advanced coding capabilities to act as your coding assistant.
Choose ChatGPT if you:
- Are looking for a free AI platform to use for business or non-business purposes, similar to Claude.
- Are looking for a more trainable AI solution for you and/or your organization.
- Want to use a variety of other Custom GPTs for different use cases.
Next Steps For Enterprises Looking To Adopt AI
Team-GPT focuses on making AI an integral part of your organization and offers features that help you leverage AI in business operations alongside your team.
Our collaborative AI software lets you track your team’s AI adoption rates with the help of a dashboard showing you how each team member is conversing with the platform.
You can add specific instructions for your entire workspace so the AI response is adapted to your needs in every chat.
What’s more, you can switch to view-only mode when sharing sensitive data so your team doesn’t accidentally edit a chat.
Lastly, you can easily import your ChatGPT chat history directly into Team-GPT in seconds.
Sounds exciting? Book a demo with one of our AI adoption experts to help you learn more about our platform.
Iliya Valchanov
Iliya teaches 1.4M students on the topics of AI, data science, and machine learning. He is a serial entrepreneur, who has co-founded Team-GPT, 3veta, and 365 Data Science. Iliya’s latest project, Team-GPT is helping companies like Maersk, EY, Charles Schwab, Johns Hopkins University, Yale University, Columbia University adopt AI in the most private and secure way.